In Strata Analytics, we are committed to providing high-quality services that meet the needs and expectations of our customers, helping them discover and leverage the potential hidden in the data they collect during their various interactions with their customers. All of this is aimed at assisting them in improving their decision-making and future interactions with their customers.
To achieve this goal, we have implemented a Quality Management System that complies with the requirements of ISO 9001:2015. Our approach is based on continuous improvement and the effectiveness of the Quality Management System to ensure the timely and reliable delivery of services.
We ensure that our team of employees is always well-trained and equipped with the necessary skills to meet customer requirements and established quality standards. We promote a positive work environment that encourages the participation and collaboration of all company personnel, along with professional growth opportunities.
We make sure that our quality policies and objectives are understood and applied by everyone at Strata Analytics, and that key performance indicators are established and monitored to measure the success of our quality system.
We are committed to the continuous improvement of our processes and services and strive to meet and exceed our customers expectations in terms of quality and satisfaction. Periodically, we listen to our customers and translate their valuable feedback into actions and improvement plans.
We also commit to complying with all applicable legal and regulatory requirements related to our business and our customers’ activities while maintaining a customer-centric focus at all times.
Quality Policy Approved by Strata Management: 2023-09-19 – 4:35:47 PM GMT