Customer Engagement - Strata Analytics

Campaign management & execution outsourcing.
Campaign management platform as a service.
We improve the KPIs of your customer base by delivering relevant content and offers at the right time in a personalized customer journey.
We apply market segmentation strategies based on machine learning models.
We test and improve your results by using control groups and A/B Tests.
We apply contact policies to avoid customer saturation.
We can deliver the right offer to the right customer at the right moment using real-time, context-based recommendations triggered by your customer’s activity and driven by your own business rules.
We have an omnichannel integration (Email, SMS, IVR, App, Web, Call Center).
We can implement a full suite of campaign performance dashboards to help you to improve your business on a daily basis.
We can create NPS surveys with proper statistical methods, like stratified sampling.